Terms of service

Welcome to PoolVista. These Terms of Service govern your use of our website and your purchase of products from our store. By accessing our website or placing an order, you agree to these terms.

General Terms

By using our website, you confirm that you are at least the age of majority in your state or country, or that you have permission from a parent or legal guardian to use this website.

PoolVista reserves the right to refuse service to anyone for any reason at any time.

Products and Availability

We make every effort to display our products accurately, including descriptions, images, specifications, and pricing.

Product availability may change without notice. We reserve the right to limit quantities, discontinue products, or modify product offerings at any time.

Product images may vary slightly from the actual item due to photography, lighting, screen settings, or manufacturer updates.

Orders and Payments

When you place an order, you agree to provide accurate and complete information.

All orders are subject to product availability and confirmation of payment. PoolVista reserves the right to cancel or refuse any order if there is an issue with payment, pricing errors, suspected fraud, product availability, or other circumstances that prevent us from fulfilling the order.

Prices are subject to change without notice.

Shipping

PoolVista offers FREE SHIPPING on all orders.

Orders are processed within 1–3 business days after payment confirmation.

Once your order has shipped, you will receive tracking information when available.

PoolVista is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances outside of our control.

Returns and Refunds

We offer a 30-day return period from the date of delivery.

Products must be returned in their original condition and packaging when applicable. For complete details, please review our Return & Refund Policy.

Product Condition

We make reasonable efforts to ensure that products are accurately described and represented on our website.

Minor variations in product appearance, packaging, color, dimensions, or manufacturer specifications may occur and may not constitute a defect.

Intellectual Property

All content on this website, including logos, images, text, graphics, product descriptions, and designs, is the property of PoolVista or its content providers and may not be copied, reproduced, distributed, or used without permission.

Prohibited Use

You agree not to use our website for:

  • Any unlawful purpose

  • Fraudulent activities

  • Attempting to damage or interfere with our website

  • Collecting or misusing customer information

  • Attempting to gain unauthorized access to our systems

  • Any activity that violates applicable laws

Limitation of Liability

To the maximum extent permitted by applicable law, PoolVista is not responsible for any indirect, incidental, special, or consequential damages resulting from the use of our website or products purchased from our store.

To the extent permitted by law, PoolVista's liability is limited to the amount paid for the specific product giving rise to the claim.

Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, website hosting services, and analytics tools. These services may have their own terms and privacy policies.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and your continued use of our website after changes are posted constitutes acceptance of the updated terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

PoolVista
1746 US-75
Mounds, OK 74047
United States

Email: support@poolvista.shop